We must all continue to do our best to prevent the spread of the new Coronavirus.

Avoid the “Three Cs”; “Closed spaces with poor ventilation”, “Crowded places with many people nearby”, and “Close-contact settings such as close-range conversations”. Make sure that there is a distance of at least 2 meters between yourself and others.

When going out to shop, take measures including the following to prevent overcrowding.

Restrict shopping to one member of your household

When queuing at the tills, make sure the appropriate distance is kept between yourself and others

Make a note of what you want to buy before going out

Please also put even more effort into “frequent handwashing with soap", "cough etiquette"  and getting “sufficient food and sleep"

To prevent the spread of the new Coronavirus, the Saturday ward office service will be suspended. This means ward offices will now be closed on 9th and 23rd May.

People who have booked in advance for My Number Card related services on 9th May, will be able to undertake those procedures. However, even if you have made a reservation, where possible, please change it to a weekday.

For advice on the New Coronavirus infection, please contact the following call centers with a Japanese speaker.

For infection related characteristics and preventative measures, or if you show symptoms:

The Yokohama City New Coronavirus Infection Call Center 045-550-5530

For people who suspect they are infected with the new Coronavirus,

the New Coronavirus Infection Returnees/Contact Center 045-664-7761

We ask for your understanding and kind cooperation in helping to prevent the spread of the virus.